Privacy Policy

This document is an electronic record in terms of the Information Technology Act, 2000 (As Amended by Information Technology (Amendment) Act 2008) hereafter referred to as ITAA 2008 and is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules 2011 that require publishing of the rules and regulations, privacy policy and user agreement for access or usage of www.vipanci.com website.

This electronic record is generated by a computer system and does not require any physical or digital signatures.

Vipanci Charitable Trust (hereafter referred to as 'The Trust') has its registered office at 20, Kasturi Buildings, Jamshedji Tata Road, Churchgate, Mumbai - 400 020. The Trust owns the domain name www.vipanci.com (hereafter referred to as the 'Website').

The term 'We' refers to the Trust and the terms 'you', 'yours' etc. refer to the 'Customer' as defined in the User Agreement.


This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. We use your personal information only in the manner set out in this policy. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PII in accordance with our website, www.vipanci.com.

This Privacy Policy is incorporated into and subject to the terms of the User Agreement. By accepting the User Agreement you acknowledge the acceptance of this Privacy policy as well and consent to our use of your PII and that this use is provided under a lawful contract.

Assurance:
The Trust assures that it will not sell or rent your PII to third parties for marketing purposes without your explicit consent. From time to time, however, we may reveal general statistical information about the Website and its visitors such as number of visitors, number and type of goods purchased etc. but never your PII.

Information collected on the Website:
We collect the following details on the Website:
Contact Information such as your name and email id
Billing and Shipping Address with details such as your postal address, telephone number and mobile number

We do not collect any information regarding your bank account, credit card or debit card details or any other account related information.

No information at all is collected from 'Guest Visitors' to the Website.

All information that are required mandatorily are marked on the Website. These are required to process your order. Information fields not marked as mandatory need not be filled and will not hamper the order delivery.

When is this information collected from Customers?
The Website has numerous 'Checkout' links. Clicking on these initiates the order process that proceeds on the following steps:
1. Gather Contact Information
2. Gather Billing Address
3. Gather Shipping Address if different from Billing Address
4. Get Payment Option
5. Gather Payment through Gateway if this option is selected in step 4 above
6. Complete recording of order

Your PII is gathered in the first 3 stages listed above and stored through our Website on the web host server.

How is this information used?
We use your PII to deliver your order. For customers re-visiting the Website to place subsequent orders, we fetch the stored PII to pre-fill the address forms on the website.

We also use the PII to send mail regarding new publications and activities of the Trust. If you do not wish to receive these mails, you may write to us at vipanci@gmail.com and we will desist from sending such mails in future.

We use your PII to troubleshoot problems on the Website, resolve disputes, enforce User Agreement, detect and protect against error, fraud and other illegal activities and in general to improve user experience. In our efforts to continually improve our product offerings, we collect and analyze demographic, profile and usage data about our user's activity on our site.

What information is passed to the Website from the Payment Gateway?
We use the PayUBiz Payment Gateway. We pass on the order reference number, Customer Name, order value to the gateway and receive back the same information with flags marking the success or failure of the payment transaction at the Gateway. No details of the Customer's account is passed on to us by the payment gateway.

Are 'cookies' used on the Website?
No 'cookies' are used on the Website. We do use 'session variables' that are stored on the host server. These variables facilitate the smooth flow across various parts of the Website. All these variables are erased when you leave the Website.

Is the gathered information shared with any third party?
Your PII is not shared with any third party.

Links to the User Agreement and website policies are available at the bottom of each page on the website. Please review the Agreement and Policies carefully before proceeding.